Privacy Policy

Privacy Policy

All contact and correspondence between you and us is treated in strictest confidence and not shared by your therapist with anyone else, with exceptions below.

Confidentiality is paramount and will be maintained in all but the most exceptional circumstances. Situations where information may have to be disclosed are as follows:

  • If there is a serious risk of harm to yourself or to others, then your GP or the Police may be informed (it may not always be possible to talk to you first).
  • If depression is suspected, then your GP may be informed. Your therapist will usually talk to you about this first.
  • If you are seeking help for a physical issue, your therapist may have to speak to your GP for advice before hypnosis can begin, for example when seeking therapy for back pain, migraines or high blood pressure.
  • If it is suspected that you are unsafe to drive, e.g. under the influence of drugs or alcohol, then the DVLA may be contacted.
  • Your therapist is legally obliged to contact the police if he suspects terrorist acts have occurred or are being planned, without informing the client. (Terrorism Act 2000, section 38B)
  • The courts can also order disclosure of information in other circumstances. It is a very complex area and your therapist would always seek advice from a professional therapy body, and/or supervisor, before breaking confidentiality on a legal matter, as it is not always clear cut.
  • On occasion, it may be necessary for your therapist to discuss the therapy sessions with their clinical supervisor. This is always done without the mention of any names.
  • In some cases, it may be necessary for your therapist to contact your GP to authorise or advise on treatment, and you will be asked to give your permission for this, and understand that any correspondence with your GP will be in strict confidence.
  • Any reports requested by insurance companies, doctors, employers, courts, etc. will not be released without your written permission, and will incur a nominal fee of £5 to prepare and provide.

Data storage

We will make notes during your treatment sessions. These are kept in locked filing cabinets and are not shared between therapists or any other organisation. No data is stored electronically by any means.